1. Withdraw access yourself, at any time
Our access stops as soon as you remove it on the network. You do not need to ask us first.
- Networks where you approved our app (for example YouTube, Facebook, Instagram, LinkedIn, X, Tumblr, Pinterest, Reddit, TikTok, Snapchat, Loops): open that network's settings for connected or authorized apps and remove Multimedia Monster.
- Google and YouTube: remove Multimedia Monster from your Google Account's third-party access settings.
- Discord: delete the webhook you created for us.
- Roles you gave us (admin, editor or partner roles): remove Multimedia Monster's role in that network's page or business settings.
2. Ask us to delete your data
- Email privacy@multimedia.monster with the subject "Delete my data".
- Include your brand name, the networks and account names concerned, and whether you want everything deleted or only some accounts.
- We reply to confirm we received it, and confirm again when deletion is done.
We only act on requests that come from the brand's own people. We may reply to an address we already have on file for your brand to confirm the request is genuine.
3. What we delete
- We stop all posting for the accounts concerned.
- We hand back any account roles we hold and revoke our access where the network allows it.
- We delete the stored access, webhook addresses and any sign-in details for those accounts.
- We delete the account identifiers, connection dates and account details we kept for them.
- We delete the content files you gave us for them.
4. What stays
- Posts already published stay on the network under your account. You can delete them there.
- Our record of what we posted may be kept, unless you ask us to delete it too.
- A record of your request and of its completion, which holds no access or sign-in details.