The service
Multimedia Monster sets up, connects and posts social media for brands. We create or repair your accounts on the networks you choose, connect them to our app through each network's official API wherever the network offers one, and post the content you give us from our own server. By using the service you accept these terms.
Your accounts
- Your accounts stay yours. Where possible, your own person holds the owner role and gives us a narrower role or approves our app on the network's consent screen.
- You give us accurate information about your business and your accounts, and you tell us when someone who controls an account changes.
- You can withdraw our access on any network at any time.
Your content
- You own the content you give us. You allow us to store it, prepare it (for example, check it and fit it to each network's format) and post it to the networks you chose.
- You confirm you have the rights to everything in that content, including music, footage, images and the people shown.
- We may decline or hold content that fails our visual check or that a network would refuse.
Posting
We post only content you supplied or approved, to the accounts you connected, at the pace agreed with you. Every post is recorded with its time, network, status and, where the network returns one, its link, and we share that record with you.
The networks
Each network is run by a separate company. Each one decides whether to grant API access, how its accounts and posts work, and whether a post stays up. Networks change their products and can limit, reject or remove posts or accounts. We cannot control those decisions, and a network's decision is not a failure of our service.
Access and security
The access you grant us, and any sign-in details you give us, come from your own person, are kept secured on our server, are used only for your accounts and are deleted on request. Our privacy policy explains what we store and how we protect it.
Fees
Fees and payment terms are agreed with you directly.
Ending the service
You or we can end the service at any time with written notice to the other. When it ends we stop posting, hand back any account roles we hold, revoke our access where the network allows it, and delete your data as described on the data deletion page.
Changes and contact
If these terms change, the new version is published here with a new effective date. Questions: support@multimedia.monster.